There is a 24-hour cancellation policy that applies to all
appointments. If you do not cancel your session prior to 24 hours
of your appointment, or if you do not show up for your appointment, you will be charged the full amount for the scheduled service. If you are a Groupon client, you will be charged a $35 fee (if your session has an add-on service, that will also be charged in addition to the $35 fee). It is the responsibility of the client to be on time for the
appointment, and you will be charged for the service even if you are
late and do not receive the full session.